SERVICE CONTENT

1. Product Consultation and Recommendation:

- Our professional service team provides customers with detailed product consultation and advice, and recommends the most suitable LCD screen and accessory solutions according to the specific needs of customers. Whether it is selection or technical specifications, we can provide professional guidance to help customers make wise decisions.

2. Technical Support and Solutions:

- We provide comprehensive technical support, including product installation, commissioning and troubleshooting. Our team of engineers has a deep technical background and rich experience, and can respond to customer questions quickly and provide effective solutions to ensure the best performance of the product.

3. Quality Assurance and After-sales Service:

- We are committed to providing customers with high-quality products and providing perfect after-sales service. All products undergo strict quality inspections to ensure their reliability and durability. Our after-sales service team will handle customer feedback and questions at any time to ensure customer satisfaction.

4. Quick Response and Logistics Support:

- Our team focuses on efficiency and is committed to shortening delivery time. Through an efficient logistics system, we are able to process orders quickly and deliver products on time. At the same time, we provide detailed logistics tracking services to let customers know the order status in real time.

The team of RISSElectronic Technology Co., Ltd. is committed to providing customers with excellent service experience with professional technical support, personalized customization services and comprehensive after-sales guarantee. We will continue to be customer-centric, promote technological innovation, improve service levels, and ensure that every customer can get satisfactory solutions and support.

Guangzhou RISS Electronic Technology Co., Ltd. was established in 2012 and is headquartered in Guangzhou. The company focuses on the R&D and production of notebook LCD screens and related accessories. In the early days, the company focused on providing high-quality LCD screen solutions and quickly gained a reputation in the market. In 2015, the company launched its first full-HD LCD screen, which significantly improved the user's visual experience. In recent years, we have continuously expanded our product lines to include notebook keyboards, hard drives, memory modules, hard drive cases and other accessories, and have established multiple branches around the world. The company is committed to maintaining its leading position in the industry through technological innovation and high-quality services. In the future, it will further strengthen product research and development and promote the upgrading and development of intelligent equipment.

The success of RISS Electronic Technology Co., Ltd. is inseparable from an efficient and professional team. We focus on the research and development and production of notebook LCD screens and related accessories. Our team not only has deep experience in the field of technology, but also is committed to providing excellent service and support to ensure that every customer's needs are met.

**Team Structure and Core Members:**

1. **R&D Team**:

• - **Professional Background**: Our R&D team is composed of a group of engineers with rich experience in LCD display technology and electronic engineering. They are responsible for the design and development of new products, committed to promoting technological innovation, and ensuring that our LCD screen products are always at the leading level in the industry.
• - **Technical Strength**: Team members have many years of experience in LCD display technology research and are proficient in various technical specifications and application scenarios of LCD screens. Through continuous technical research and experiments, the R&D team continuously improves the performance and quality of products.

2. **Production and Quality Control Team**:

• - **Production Efficiency**: The production team is responsible for the manufacture and assembly of LCD screens, and operates strictly in accordance with industry standards to ensure that each LCD screen meets high quality standards. Team members have rich practical experience on the production line and can complete production tasks efficiently and accurately.
• - **Quality Assurance**: The quality control team is responsible for strict quality inspection and testing of all products. Each LCD screen undergoes a detailed quality inspection before leaving the factory to ensure its stable performance and flawless performance. The quality control team is committed to maintaining product consistency and reliability.

3. **Sales and Customer Service Team**:

• - **Professional Consultation**: Our sales team has deep product knowledge and market experience, and can provide customers with professional product consultation and solutions. They understand customer needs, recommend the most suitable LCD products, and provide detailed technical support.
• - **Quality Service**: The customer service team is committed to providing customers with comprehensive pre-sales and after-sales support. They handle customer inquiries, feedback and questions to ensure that the customer experience is smooth and worry-free. Whether it is product installation, technical issues or after-sales service, the customer service team will give timely response and help.

4. **Logistics and Supply Chain Team**:

• - **Efficient Distribution**: Our logistics team is responsible for managing the distribution and supply chain of products. Through efficient logistics systems and supply chain management, the team is able to process orders quickly and ensure that products are delivered to customers on time.